Support Analyst

Company: VirtualVocations
Location: Philadelphia
Posted on: February 4, 2025

Job Description:

A company is looking for a Support Analyst I to research, test, and provide recommendations on custom solutions.

Key Responsibilities

Monitor and prioritize requests and phone calls from internal partners regarding custom solutions
Assist end users in modifying items such as Custom Reports and General Ledger by ensuring complete resolution
Research and test functionality for troubleshooting high-level analytical problems

Required Qualifications

Basic knowledge of SQL
Basic knowledge of FTP/SFTP
Experience with company-to-company file transfers is preferred
Ability to work with individuals with minimal technological aptitude
Positive demeanor and strong follow-up skills

Keywords: VirtualVocations, Bel Air South , Support Analyst, Professions , Philadelphia, Maryland

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