Accounts Receivable Representative
Company: Versant Health, Inc.
Location: Baltimore
Posted on: November 13, 2024
Job Description:
Posted Thursday, October 10, 2024 at 4:00 AMAccounts Receivable
RepresentativeWho are we?Versant Health is one of the nation's
leading administrators of managed vision care, serving millions of
our clients' members nationwide. We are driven by our mission to
help members enjoy the wonders of sight through healthy eyes and
vision.As a Versant Health associate, you can enjoy a comprehensive
Total Rewards package, which includes health and dental insurance,
tuition reimbursement, 401(k) with company match, pet insurance,
and no-cost-to-you vision insurance for you and your qualified
dependents. We are also invested in your success. There are many
opportunities for advancement and development throughout all stages
of your career with us.See how you can make a difference with the
support of strong leadership and a team environment.What are we
looking for?Primary job responsibilities include assisting clients
with billing/statement problems, posting checks and wires, and
balancing/auditing accounts. Provide effective communication with
clients and staff while handling inquiries and issues in a
courteous, professional, and timely manner. Must be flexible and
disciplined enough to multi-task and handle a variety of
tasks.Where you will have an impact:
- Research & apply daily checks to accounts. Post wires when
given by Manager.
- Download lockbox files and complete reconciliation as
needed.
- Work closely with clients, brokers, and TPAs on various
problems and concerns regarding billing, statements, and
eligibility issues.
- Research, reconcile, audit, resolve, and make balance
adjustments on accounts when necessary.
- Prepare statements for any that require mailing via U.S.P.S.,
emailing in pdf format.
- Download lockbox data from banks daily.
- Manage tracking of adhoc billing in NetSuite to track and apply
funds as received.
- Responsible for supporting collections activities and calling,
mailing, or emailing past due accounts for collection as
necessary.
- Filing of monthly statements.
- Establish work procedures and processes for the Billing
Department that support company and departmental standards and
strategic directives.
- Maintain and support any SOC-related control activities,
retaining evidence as needed per definition.
- Regular reliable attendance is required.What's necessary to do
the job?
- High School Diploma/GED or equivalent.
- Proven experience in Accounting - Accounts Receivable and
Collections.
- Experienced and skilled in working with Microsoft Excel and
Word.
- Prefer previous customer service and accounting experience or
knowledge. Excellent computer skills and proficiency with word
processing and spreadsheets.
- 2-3 years of Accounts Receivable experience preferred.
- 1-2 years experience in the insurance, health, or vision care
industry preferred.
- Also requires excellent verbal and written communication skills
to communicate with clients via phone and written correspondence.
Experience and ability to prioritize multiple tasks
appropriately.HIPAA & Security RequirementsAll Associates must
comply with the Health Insurance Portability Accountability Act of
1996 (HIPAA) as it pertains to disclosures of protected health
information (PHI) as described in the Notice of Privacy Practices
and HIPAA Privacy Policies and Procedures. As a component of job
roles and responsibilities, Associates may have access to covered
information, cardholder data, or other confidential customer
information which must be protected at all times. As a result,
Associates must explicitly adhere to all data security guidelines
established within the Company's Privacy & Security Training
Program.Versant Health will never request money from candidates who
seek employment with us and will never ask for any payment as part
of the recruitment process.Versant Health is a proud Equal
Employment Opportunity and Affirmative Action employer dedicated to
attracting, retaining, and developing a diverse and inclusive
workforce. All qualified applicants will receive consideration for
employment at Versant Health without regard to race, color,
religion, sex (including pregnancy, childbirth, or related medical
conditions), sexual orientation, gender identity or expression,
age, disability, national origin, marital or domestic/civil
partnership status, genetic information, citizenship status,
uniformed service member or veteran status, or any other
characteristic protected by law.The wage range for applicants for
this position is [$20.19 to $21.63].All incentives and benefits are
subject to the applicable plan terms.
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Keywords: Versant Health, Inc., Bel Air South , Accounts Receivable Representative, Other , Baltimore, Maryland
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