Bilingual Customer Support Clerk
Company: Berkheimer Tax Innovations
Location: Allentown
Posted on: October 17, 2024
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Job Description:
Embark on a New Career Journey this Fall with Berkheimer Tax
Innovations!Join our thriving Allentown, PA team as a Bilingual
Customer Support Clerk at Berkheimer Tax Innovations, a leading
Pennsylvania tax collection and administration company, and unleash
your potential!WHAT YOU'LL DO:Answer taxpayer inquiries in person &
over the phoneResearch, maintain, & update tax accounts based on
information providedProcess tax forms/mail & post payments to
proper accountsComplete all tasks in a timely manner while meeting
company standardsAdditional duties may be assignedSCHEDULE +
LOCATION:Full-time schedule: Mon - Fri, 8:00 am - 4:00 pmNo
weekends!On-site in our Allentown, PA office Once released from
training (-4-6 months), hybrid (office/remote) work environment is
available for this position as business needs dictate and if
performance is maintained PAY + BENEFITS:$14.50/hour + monthly
incentive opportunities!On the job, paid training to help you
succeedMedical, Dental, Vision & Life InsuranceWellness Program
including physical, emotional, and financial wellnessPaid Holidays,
Vacation, Sick, and Personal Time401(k) with Profit SharingEmployee
Assistance ProgramVoluntary Benefit PlansFSA & HSA OptionsCasual
business work environmentTravel InsuranceWHY WORK FOR BERKHEIMER
TAX INNOVATIONS?You will be part of a company that has been
supporting your local communities for over 80 years. The dedication
to our communities is just as important as our dedication to our
employees.At Berkheimer Tax Innovations you will be a valued member
of our team. We provide extensive top-of-the-line training, a
supportive team environment, and resources to contribute to your
overall success.High School Diploma or equivalentMinimum 1-3 months
related experience and/or trainingMust be Bilingual, English &
Spanish speakingReliable transportation to outer offices and tax
sit-insAbility to manage difficult or emotional customer
situationsStrong attention to detail with high levels of
accuracySituation analysis and problem-solving skillsAbility to sit
for long periods of timeBerkheimer Tax Innovations is an Equal
Opportunity Employer. All positions require a successful reference
check, criminal background check and drug screen.Compensation
details: 14.5-14.5 Hourly WagePI3df663eb8782-25660-35572775
Keywords: Berkheimer Tax Innovations, Bel Air South , Bilingual Customer Support Clerk, Other , Allentown, Maryland
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