Windows Mobile Device Systems Engineer

Company: ManTech
Location: Herndon
Posted on: February 2, 2025

Job Description:

ManTech is seeking a motivated, career and customer-oriented Windows Mobile Device Systems Engineer to join our team in Herndon, VA. -Duties, Tasks & Responsibilities:

• Manage and secure mobile devices within the organization.
• Configure, deploy, and maintain Mobile Device Management (MDM) solutions with a focus on Microsoft Intune, Android, and iOS devices.
• Ensure mobile devices are compliant with company policies and provide troubleshooting and solutions for issues.
• Research and implement best methods for installing and deploying applications in the Azure Cloud.
• Monitor, evaluate, and manage applications, Cloud/Azure Virtual Desktop (VDI) environments, and application deployments.
• Work with mobile devices, operating systems, MDM solutions, mobile device security, mobile apps, mobile device enrollments, and end users.
• Research, solution, and deliver on new technical requirements.
• Provide Tier 3 troubleshooting and engineering support for Windows 10 (and higher) desktop operating systems, including establishing new build and deployment methods for Windows workstations.
• Troubleshoot and support Windows Server 2019 (and higher) technologies.
• Provide troubleshooting and engineering support for Microsoft Azure Active Directory and Group Policy.
• Collaborate with internal and external stakeholders.
• Document system changes and updates.
• Support Tier 3 and Tier 4 personnel with user issues, including application assistance, network troubleshooting, and other user support as needed.
• Create and deliver briefings to customers at various levels. -Basic Qualifications:
  • 11+ years relevant Information Technology experience
  • Bachelor's Degree in a relevant Information Technology, Computer Science, Systems Engineer field or similar
  • Experience with Mobile Application Management (MAM) and best practices.
  • Experience in developing and maintaining best practice workflows for software requests, procurement, and deployments.
  • Experience with Cloud/SAAS solutions maintaining software.
  • Significant engineering experience supporting Windows platform environments, including:
    • Windows 10 (and higher) desktop operating systems.
    • Windows 2019 (and higher) server operating systems.
    • Active Directory.
    • Group Policy.
    • DNS, DHCP.
    • Strong written and verbal communication skills.
    • Strong documentation and troubleshooting skills.
    • Ability to develop and deploy best practice architecture.
    • Ability to monitor and evaluate mobile device environments. -Preferred Qualifications:
      • Familiarity with Cloud infrastructures.
      • Experience with Azure Active Directory and Group Policy management.
      • Strong experience with Microsoft Intune and mobile device security management. -Security Clearance Required
        • An active TS/SCI with Polygraph. -Physical Requirements:
          • Use hands to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
          • Occasionally move about inside the office to access file cabinets, office machinery, etc.
          • Constantly position self to maintain computers in the lab, including under desks and in server closets.

Keywords: ManTech, Bel Air South , Windows Mobile Device Systems Engineer, IT / Software / Systems , Herndon, Maryland