Field Service Technician
Company: Disability Solutions
Location: Sterling
Posted on: February 1, 2025
Job Description:
Job Description BAE Systems, a top-ten prime contractor to the
U.S. Department of Defense, enables the U.S. government to
transform data into intelligence and provides engineering,
integration and sustainment support for critical military platforms
and systems. Intelligence & Security provides services and products
to the Department of Defense, the intelligence community, federal
law enforcement officials, and troops deployed around the world.At
BAE Systems, we promote a strong, collaborative culture and provide
our employees with the tools, skills and training they need to
succeed. We are all about trust, camaraderie and a shared ambition
to lead the world in defense technologies and national security
services. Be a part of a company that is part of the community;
driven to improve our future and protect our freedom.BAE Systems is
seeking a dynamic and forward-thinking Field Services Technician
(FST) to join our hardware and network team. In this role, you will
deploy hardware and network gear to sites across Continental United
States (CONUS). The hardware equipment includes thin clients,
printers, and phones. The network gear includes racks and Cisco
gear. Your expertise will be crucial in bringing sites online and
connecting to our larger enterprise systems, serving customers
around the US.Responsibilities will include:
Works with customer site
representatives to gather site specific requirements, such as
shipping procedures, network install procedures, and coordinate
schedules.Travel to sites across CONUS to install and configure
network and hardware gear.Provides Tier 2 and Tier 3 support to
service requests and trouble tickets to include Move, Add, and
change requests for the enterprise transport.Provides technical
consulting on high level network designs, platform sizing,
infrastructure system design and the application of new
technologies.Provide network administration support for
development, deployment, and problem identification and remediation
of the enterprise network environment.Collaborate with the extended
team to update network install plans and troubleshoot any issues,
providing expert guidance and support.Ensure our practices align
with industry standards and regulatory requirements.Maintain
regular communication with organization stakeholders for
collaboration, process optimization, tools tuning, and information
sharing.Work directly with our incident response team on security
issues and incidents.Required Education, Experience, & Skills
Bachelor's Degree in Computer
Sciences, Information Security, Information Systems, Engineering,
or related field or equivalent experienceDoD 8570.01 IAT/IAM level
2 certCertifications: Cisco Certified Network Administrator
(CCNA)6+ years of relevant experience with a strong background in
vulnerability management and security engineeringAbility to travel
to sites across CONUS.Able to work on-call nights and weekends if
needed to ensure transport availability or to meet service level
agreements (SLAs)Must be able to write and execute detailed network
implementations such as topology and rack elevation
diagrams.Provide written and in-person status to leadership.Respond
to system network, operations, and maintenance problems while off
duty, on an on-call basis.Demonstrated experience designing,
implementing, and maintaining Networking (Cisco technologies
preferred), and HP thin clientsAbility to work independently and as
part of a team.Strong communication and documentation
skillsUnderstanding of the complexity of technical or procedural
challenges and the potential outcomes, ensuring management is
appropriately informed.Self-motivated with strong interpersonal,
influencing, and problem-solving skillsPreferred Education,
Experience, & Skills
Active participation in information
security industry forums or other info security leadership
organizations.Certifications: CCIE and/or CISSP highly valued;
passed Implementing Cisco SD-WAN Solutions (300-415 ENSDWI)
Exam.Pay InformationFull-Time Salary Range: $95106 - $161680Please
note: This range is based on our market pay structures. However,
individual salaries are determined by a variety of factors
including, but not limited to: business considerations, local
market conditions, and internal equity, as well as candidate
qualifications, such as skills, education, and experience. Employee
Benefits: At BAE Systems, we support our employees in all aspects
of their life, including their health and financial well-being.
Regular employees scheduled to work 20+ hours per week are offered:
health, dental, and vision insurance; health savings accounts; a
401(k) savings plan; disability coverage; and life and accident
insurance. We also have an employee assistance program, a legal
plan, and other perks including discounts on things like home,
auto, and pet insurance. Our leave programs include paid time off,
paid holidays, as well as other types of leave, including paid
parental, military, bereavement, and any applicable federal and
state sick leave. Employees may participate in the company
recognition program to receive monetary or non-monetary recognition
awards. Other incentives may be available based on position level
and/or job specifics.About BAE Systems Intelligence & Security BAE
Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an
international defense, aerospace and security company which
delivers a full range of products and services for air, land and
naval forces, as well as advanced electronics, security,
information technology solutions and customer support services.
Improving the future and protecting lives is an ambitious mission,
but it's what we do at BAE Systems. Working here means using your
passion and ingenuity where it counts - defending national security
with breakthrough technology, superior products, and intelligence
solutions. As you develop the latest technology and defend national
security, you will continually hone your skills on a team-making a
big impact on a global scale. At BAE Systems, you'll find a
rewarding career that truly makes a difference.Intelligence &
Security (I&S), based in McLean, Virginia, designs and delivers
advanced defense, intelligence, and security solutions that support
the important missions of our customers. Our pride and dedication
shows in everything we do-from intelligence analysis, cyber
operations and IT expertise to systems development, systems
integration, and operations and maintenance services. Knowing that
our work enables the U.S. military and government to recognize,
manage and defeat threats inspires us to push ourselves and our
technologies to new levels.
Keywords: Disability Solutions, Bel Air South , Field Service Technician, IT / Software / Systems , Sterling, Maryland
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