IT and Database Administrator

Company: Acord (association For Cooperative Operations Rese
Location: Washington
Posted on: February 1, 2025

Job Description:

POSITION OVERVIEWThe IT and Database Administrator manages ASLRRA technology systems as well as initiatives designed to improve ASLRRA business processes and services and deliver value to association staff and members.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Technology System Administration: Serves as the internal lead on administering the core technology systems utilized in the day-to-day operation of the association, which includes:
• Serving as primary internal Salesforce and Microsoft 365 system administrator, including connected systems, as well as coordinating with established managed service provider partners for maintenance and development.
• Overseeing and maintaining existing software system integrations, and assisting with development of new ones, particularly those implemented via Mulesoft.
• Overseeing management of other association technology platforms including communications (iContact), accounting (Sage Intacct), surveying (Jotform) and other functions.
• Educating internal stakeholders on technology systems and functionalities relevant to performing their day-to-day job responsibilities.
• Leading new technology platform implementation projects with the support of other ASLRRA staff and external technical resources.
• Coordinating with other ASLRRA staff and service providers on the maintenance and acquisition of physical computer and network hardware, and in-office technology services such as internet service and printing.
• Assisting with industry data collection, hygiene, and retention, including assistance in maintaining an accurate database of members and their status.
• Business Process Management: Serves as the internal project manager for the implementation, development and maintenance of technology systems, with a focus on improving business processes utilized in ASLRRA operations. Responsibilities include:
• Development of new business processes to support ASLRRA membership, events, accounting, communications, policy initiatives, and other areas.
• Maintenance and evaluation of existing business processes.
• Internal stakeholder engagement related to business process development and maintenance.
• Coordination with senior ASLRRA leadership on prioritization of business process improvements, and any associated potential technology platform acquisitions.
• Providing technical support to members on public-facing ASLRRA platforms in coordination with other staff.QUALIFICATIONS AND EXPERIENCE--- Minimum two years, but preferably five years, of experience directly related to the duties and responsibilities outlined above, preferably in a membership association setting--- Bachelor's degree from an accredited college or university in a relevant field such as computer science, systems administration, etc, or an additional two years of directly relevant experience--- Administrative experience with Salesforce, Mulesoft, Sage Intacct, Microsoft 365, Zoom, and cloud-based integrations is preferred--- Experience with database, analysis, or scripting languages such as SQL, R, or Python is preferred--- Project management experience strongly preferred--- Experience with email distribution platforms, accounting systems, communications systems, and others utilized for the operation of a membership-based organization will be considered--- The association is comprised of small business short line freight railroads - no railroad experience is required, but an interest in freight railroads and transportation infrastructure more broadly would be beneficial and welcomed.POSITION REQUIREMENTSTo achieve our mission, ASLRRA seeks to hire an energetic and enthusiastic individual who possesses the following:
• Professional demeanor and presentation
• Ability to organize and manage several priorities simultaneously while working under pressure and within tight deadlines
• Ability to take ownership of a process and use problem-solving skills to resolve issues
• Self-motivated team player who handles matters with tact and diplomacy
• High level of personal, moral and ethical standards
• Completion of a background screening
• Position is based in Washington, DC and will require work in the office (1-2 days per week), though most work can be performed remotely on other days
• Some overnight travel required throughout the year in support of major ASLRRA eventsDuties and responsibilities may change, and new ones may be assigned at any time with or without notice.EMPLOYER INFORMATIONFounded in 1913, the ASLRRA is a national trade association representing the entrepreneurial owners and operators of short line and regional railroads throughout North America. Learn more about the association and our members at www.aslrra.org.Salary is expected to be in the range of $80-$100k/year, commensurate with an applicant's experience and qualifications, plus potential bonus. ASLRRA also offers a benefits package that includes group health/dental/vision insurance, term life insurance, paid vacations and personal leave days, and a robust 401(k) program, in addition to participation in the Railroad Retirement Act program, a significant benefit compared to the Social Security system.Qualified candidates may submit resume and cover letter via email to jobs@aslrra.org. Please include "IT and Database Administrator" in the subject line.
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Keywords: Acord (association For Cooperative Operations Rese, Bel Air South , IT and Database Administrator, IT / Software / Systems , Washington, Maryland