CRM Director
Company: VirtualVocations
Location: Philadelphia
Posted on: February 4, 2025
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Job Description:
A company is looking for a CRM Director to lead customer
engagement and retention initiatives.
Key Responsibilities
Develop and execute a comprehensive CRM strategy to enhance
customer lifecycles and loyalty
Lead the creation and optimization of customer communications
across various channels
Define and track key business metrics for CRM success, ensuring
measurable impact on retention and engagement
Required Qualifications
10+ years of experience in CRM or lifecycle marketing roles
Demonstrated success in executing customer lifecycle programs that
drive measurable business outcomes
Proven experience in building customer engagement initiatives
across multiple touchpoints
Strong understanding of customer data, segmentation, and
analytics
Experience managing and developing high-performing teams in a
fast-paced environment
Keywords: VirtualVocations, Bel Air South , CRM Director, Executive , Philadelphia, Maryland
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