Business Process Specialist (BPS) / Business Process ConsultantFulltime
Company: ProSidian
Location: Washington
Posted on: May 8, 2024
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Job Description:
Company DescriptionProSidian is a Management and Operations
Consulting Services Firm focusing on providing value to clients
through tailored solutions based on industry leading practices. -
ProSidian services focus on the broad spectrum of Risk Management,
Compliance, Business Process, IT Effectiveness, Energy &
Sustainability, and Talent Management. - We help forward thinking
clients solve problems and improve operations.Launched by former
Big 4 Management Consultants; our multidisciplinary teams bring
together the talents of nearly 190 professionals nationally to
complete a wide variety of engagements for Private Companies,
Fortune 1,000 Enterprises, and Government Agencies of all sizes. -
Our Services are deployed across the enterprise, target drivers of
economic profit (growth, margin and efficiency), and are aligned at
the intersections of assets, processes, policies and people
delivering value. - ProSidian clients represent a broad spectrum of
industries to include but are not limited to Energy, Manufacturing,
Chemical, Retail, Healthcare, Telecommunications, Hospitality,
Pharmaceuticals, Banking & Financial Services, Transportation,
Federal and State Government Agencies. - Learn More About ProSidian
Consulting at www.ProSidian.com.Job DescriptionThe Business Process
Specialist (BPS) / Business Process Consultant is a liaison to the
individual business areas within the organization, evaluating,
planning, and implementing improvements in business processes and
practices. Other aspects of the job can include team building and
group facilitation, compiling and tracking data, and preparing
training materials. DMAIC (define, measure, analyze, improve,
control) is an approach to problem-solving defined as part of the
Six Sigma Management Philosophy.The Business Process Specialist
(BPS) will provide project management and service request execution
established with the alignment of client business relationships and
business process managers. There are multiple positions open for
DMAIC Business Process Specialists in the following areas: Audit,
Program/Project Management, Risk Mgmt., Compliance, IT
Effectiveness, Human Capital, Security, Purchasing, Finance,
Supplier Quality, and Service Quality (SERVQUAL).This role serves
as liaison to the individual business areas within the
organization, evaluating, planning, and implementing improvements
in business processes and practices. Under the guidance and
direction of the Business Process Manager, the Consultant will
evaluate the effectiveness of business processes and offer
suggestions for improvement. Improvements can encompass department,
division, agency, or company-wide scenarios or specific program,
process, or project issues.Areas of focus can include team building
and group facilitation, compiling and tracking data, and preparing
training materials. The Business Process Consultant will work to
suggest improvements that may be necessary when there is a process
weakness such as duplication of efforts across the organization,
wasteful work that isn't value-add or a break-down in
communication.The Business Process Specialist (BPS) / Business
Process Consultant should provide experiences including but not
limited to Six Sigma methodologies, which were originally used in
manufacturing to improve quality but also are now used in many
disciplines including project management, education and agile
software development for Private Companies, Fortune 1,000
Enterprises, and Government Agencies of all sizes. The specialist
is skilled in analyzing, quantifying, and measuring
productivity.The BPS role requires experience in disciplined,
data-driven approaches and methodology for eliminating defects
(driving toward Six Sigma DMADV specification limits) in any
process - from manufacturing to transactions and from product to
service. Sigma DMADV (stands for "define, measure, analyze, design,
verify) includes processes and approaches used to regain control
but should not be confused with a similar Six Sigma process.Key
skills include the ability to gather, manage, disseminate, and
report meaningful information from department, division, agency, or
company-wide employees at many levels ' from executives to middle
managers to entry-level employees. Determines which process
components exhibit lower-than-desired productivity and then defines
the specific issues to be addressed. All Six Sigma Certified
processes are executed by Six Sigma certified experts designated
according to "belt color".ESSENTIAL FUNCTIONSProactively use the
DMAIC process principles (Define, Measure, Analyze,Improve and
Control) as a standard for process initiatives.Work with staff to
understand and examine business processes within and across
departments.Coordinate with internal customers and provide
consultation on key processes.Be a neutral third-party to
facilitate process discussions.Measure and analyze existing
business process functions and document as-is use cases
(flowcharts, process maps).Gather data and other key metrics to
understand the problem.Review and point out key areas of concern
regarding the existing processes.Work collaboratively with key
stakeholders to identify areas of opportunity.Research best
practices using external resources.Work with the organizational
improvement team to come up with solutions to findings.Work with
compliance, QA, training and others to implement key process
improvements.Present process improvement solutions to staff and
upper-level management for review.Create project plans for all
process improvement initiatives.Adjust project plan and timeline as
needed.Ensure compliance to the process improvement implementation
by applying Quality Assurance and Training practices.The above is
not an all-inclusive list of all duties performed by this job
title, only a representative summary of the primary duties and
responsibilities. Incumbent may be required to perform other
additional duties as assigned.QualificationsThe ideal candidate
should be considered an application subject matter expert in an
area of specialty leverageable across all elements of federal
government agencies to provide the full spectrum of services needed
to integrate and implement successful government programs and
projects in providing technical guidance and application
capabilities. The role acts as liaison and bridging /facilitating
communication and understanding between client management,
technology partners, and process owners supporting reviews,
assessments, improvements, and monitoring of sustainable business
processesBachelor's degree in business management, Computer
Science, Information Technology, or other related field.3-5 years'
experience in production or process management.Experience in
requirements gathering techniques; ability to translate into
solutionsSelf-starter with the ability to quickly learn complex
business processesAbility to multitask and manage multiple small
enhancements to large projects in a cross-functional
settingExcellent communication, presentation, influencing, and
reasoning skills to earn support of business leaders, technology
leaders, colleagues and vendor representativesWorks closely with
business partners documenting business requirementsStandard
knowledge of Microsoft Windows and Microsoft Office programs.
Strong interpersonal, problem solving, and communication skills.Six
Sigma knowledge or Certification and Basic Project Management
experience are desired.Proven track record in application
development and implementation with demonstrated ability to define
solutions in a complex business environmentFlexibility and
adaptability to move quickly from broadly defined user and business
requirements to solution frameworks3 years of Legal, Audit,
project/Program Management, Risk Management, Compliance, IT
Effectiveness, Energy & Sustainability, Human Capital, Security,
Purchasing, Finance, Supplier Quality, Service Quality (SERVQUAL),
IT, Business Analyst, or other related experienceSAP experience
required for Finance candidatesAmerican Society for Quality (ASQ)
certificationAbility to collaborate in a team environment, working
with multiple areas to drive solutionsIDEAL SKILLS AND
EXPERIENCESIdeal Transformational Skills That Can Ensure Successful
Change Management: No. 1 - Building the BPM Business Case and
VisionSkill No. 2 - Project ManagementSkill No. 3 - Knowledge of
Organizational Structure and CulturesSkill No. 4 -
CommunicationSkill No. 5 - Organizational Change TechniquesIdeal
Operational Skills That Can Help Identify Problems and Improve
Performance: Skill No. 6 - Business Process DiscoverySkill No. 7 -
Business Process Modeling, Analysis and DesignSkill No. 8 -
Business Process Governance and Process Policy ManagementSkill No.
9 - Process Performance ManagementSkill No. 10 - Constructing a BPM
Methodology ToolboxIdeal Technical Skills That Can Build and Evolve
Solutions to Support Process Improvement: Skill No. 11 - Solution
Architecture and DesignSkill No. 12 - BPM Technology Product
KnowledgeSkill No. 13 - Agile and Model-Driven Application
Development (AD)Skill No. 14 - Business Process Optimization and
SimulationSkill No. 15 - User Experience Design, Develop an Action
Plan to Train Your BPM Team in These SkillsKNOWLEDGE, SKILLS &
ABILITIES (KSA's)Superior analytical and research skills.Excellent
written, verbal and presentation skills.Understanding of
contemporary quality management principles and practices and the
ability to apply them to a wide variety of projects in a fast-paced
business environment.Proven ability to lead & develop high
performance work teams.Basic knowledge of methodologies such as Six
Sigma/Lean Six Sigma, preferred. -Ability to facilitate
interdepartmental process meetings. -A mix of Transformational,
Operational and Technical CompetenciesPhysical Demands: This
position regularly requires the abilities of sitting, fingering or
manual dexterity, and grasping, talking, hearing, seeing and
repetitive motions.Work Environment: This position is an office
environment with very limited exposure to any outside fumes, odors,
heat and/or weather conditions.Additional InformationCORE
COMPETENCIESTeamwork - ability to foster teamwork collaboratively
as a participant, and effectively as a team leaderLeadership -
ability to guide and lead colleagues on projects and
initiativesBusiness Acumen - understanding and insight into how
organizations perform, including business processes, data, systems,
and peopleCommunication - ability to effectively communicate to
stakeholders of all levels orally and in writingMotivation -
persistent in pursuit of quality and optimal client and company
solutionsAgility - ability to quickly understand and transition
between different projects, concepts, initiatives, or work
streamsJudgment - exercises prudence and insight in decision-making
process while mindful of other stakeholders and long-term
ramificationsOrganization - ability to manage projects and
activity, and prioritize tasks------------ - ------------ -
------------OTHER REQUIREMENTSBusiness Tools - understanding and
proficiency with business tools and technology, including Microsoft
Office. - The ideal candidate is advanced with Excel, Outlook,
PowerPoint and Word, and proficient with Adobe Acrobat, data
analytic tools, and Visio with the ability to quickly learn other
tools as necessary.Commitment - to work with smart, interesting
people with diverse backgrounds to solve the biggest challenges
across private, public and social sectorsCuriosity - the ideal
candidate exhibits an inquisitive nature and the ability to
question the status quo among a community of people they enjoy and
teams that work well togetherHumility - exhibits grace in success
and failure while doing meaningful work where skills have impact
and make a differenceWillingness - to constantly learn, share, and
grow and to view the world as their classroom------------ -
------------ - ------------BENEFITS AND HIGHLIGHTSAt ProSidian, we
invest in our employees to help them stay healthy and achieve
work-life balance. Our full time team members receive a
comprehensive benefits package that includes Competitive
Compensation, Group Health Insurance Health Benefits, 401(k)
Retirement Savings Plan Contributions, Vacation and Paid Time off
(PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts &
Savings Plans, a ProSidian Employee & Contractor Referral Bonus
Program, Performance Incentives, etc. - Our comprehensive benefits
package includes a medical, dental and vision plan. - Our growing
list of benefits currently include the following for
internships:Competitive Compensation: - ProSidian provides an
opportunity to gain college credit through requirements set and
approved by your university as well as a stipend granted by
ProSidian Consulting when all requirements for such are met at the
termination of the internship. ProSidian will work with your
university to meet any and all requirements which will allow you to
achieve your goals in this position and obtain college credit
transferable to your school.Purchasing Discounts & Savings Plans: -
We want you to achieve financial success. We offer a Purchasing
Discounts & Savings Plan through The ProSidian Corporate Perks
Benefit Program - Helping You Do More With Less: -
https://ProSidian.CorporatePerks.com. - This provides special
discounts for eligible employees on products and services you buy
on a daily basis.Security Clearance: Due to the nature of our
management and operations consulting engagements for Private
Companies, Fortune 1,000 Enterprises, and Government Agencies of
all sizes; oftentimes there are Security Clearance requirements for
Engagement Teams handling sensitive Engagements in the Federal
Marketplace. - A Security Clearance is a valued asset in your
professional portfolio and adds to your credentials based on past,
present, and future work.Leverageable Experience and Thought
Leadership: - By collaborating with firm leadership, other members
of the team, as well as Fellows and collaborating partners in what
is a flat organization, you'll make valuable professional
connections, interact with clients daily, gain leverageable
Experience, and contribute to Thought Leadership while you build a
basket of marketable experiences.ProSidian Employee & -Contractor
Referral Bonus Program: - ProSidian Consulting will pay up to $5k
for all referrals (payments made after new hire has been employed
for 90 days) for candidates submitted through our Employee Referral
Program.Performance Incentives: - Due to the nature of our
management and operations consulting engagements for Private
Companies, Fortune 1,000 Enterprises, and Government Agencies of
all sizes there are performance incentives associated with each new
client that each employee works to pursue and support.ADDITIONAL
INFORMATION - See Below Instructions On The Best Way To
ApplyProSidian Consulting is an equal opportunity employer and
considers qualified applicants for employment without regard to
race, color, creed, religion, national origin, sex, sexual
orientation, gender identity and expression, age, disability, or
Vietnam era, or other eligible veteran status, or any other
protected factor. All your information will be kept confidential
according to EEO guidelines.ProSidian Consulting has made a pledge
to the Hiring Our Heroes Program of the U.S. Chamber of Commerce
Foundation and the "I Hire Military" Initiative of The North
Carolina Military Business Center (NCMBC) for the State of North
Carolina. - All applicants are encouraged to apply regardless of
Veteran Status.Furthermore, we believe in "HONOR ABOVE ALL" - be
successful while doing things with the right way. - The pride comes
out of the challenge; the reward is excellence in the work. - FOR
EASY APPLICATION USE OUR CAREER SITE LOCATED ON
http://www.ProSidian.com/ OR SEND YOUR RESUME'S, BIOS, AND SALARY
EXPECTATION / RATES TO CAREERS @PROSIDIAN.COM. - ONLY CANDIDATES
WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job
reference code in the subject line of your email. - Be sure to
include your name, address, telephone number, total compensation
package, employment history, and educational
credentials.SummaryType: Full-timeFunction: Consulting
Keywords: ProSidian, Bel Air South , Business Process Specialist (BPS) / Business Process ConsultantFulltime, Accounting, Auditing , Washington, Maryland
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